Transform Customer Conversations into Revenue with Munnottu WhatsApp API
Engage, automate, and scale your business communications on WhatsApp. Reach your audience with 98% open rates and automated 24/7 workflows.
98%
Average Open Rate
5x
Higher Conversion than Email & SMS
24/7
Automated Engagement
45-60%
Click-Through Rate (CTR)
How is WhatsApp Business API Different?
WhatsApp Business API
Medium-to-large brands with high ticket & lead volumes
Verify your number once, then connect the API to the Munnottu dashboard or your own backend
Unlimited agents, work on unlimited devices
Built for bulk sends and handles large volumes
End-to-end automation, chatbots, WhatsApp flows, catalogue, webhooks, and AI features
Plug-and-play with CRM, analytics, payment links, ticketing, and more
Official BSP connection: template pre-approval, quality scoring, opt-in management
Meta's conversation-based fees; pay only for what you use
Granular dashboards, funnel analytics, messaging insights, agent SLAs, exportable data
Cloud-hosted backbone with SLAs, fail-over, and dedicated support
WhatsApp Business App
Solo owners & small teams that chat manually
Install the free mobile/desktop app and verify your number
Up to 5 linked devices, but one phone remains the "primary"
1-to-1 chats and broadcast lists capped at 256 contacts each
Quick-replies & labels only
None (manual copy-paste into other tools)
Follows WhatsApp policies; template approval happens inside the app
Free (data charges only)
Basic message counts and read receipts
Depends on the phone's battery and network
Everything You Need to Scale on WhatsApp
Click to WhatsApp Ads
Run targeted campaigns on Facebook and Instagram that seamlessly direct users straight into a WhatsApp conversation with your business, converting ad clicks into active sales leads instantly.
Broadcast & Bulk Messaging
Reach thousands of opt-in customers simultaneously with personalized promotional messages, exclusive offers, and critical updates without risking account blocks.
WhatsApp Flows
Build custom, native multi-step workflows directly inside the WhatsApp chat window. Allow users to fill out forms, book appointments, and complete complex inquiries without leaving the app.
WhatsApp Catalog
Showcase your product catalog directly in the customer chat. Let shoppers browse, select items, and proceed to check out seamlessly within their messaging interface.
Frequently
Asked Questions
WhatsApp Business API is a business messaging solution that enables medium and large businesses to communicate with customers at scale. With Munnottu, you can automate conversations, send broadcast campaigns, manage customer enquiries, and integrate WhatsApp with your existing business workflows.
The WhatsApp Business App is designed for small businesses with basic messaging needs. WhatsApp Business API is built for businesses that need automation, multiple team members, CRM integration, chatbots, analytics, and large-scale customer communication.
Any registered business looking to improve customer communication can use WhatsApp Business API. It is ideal for eCommerce, healthcare, education, real estate, finance, travel, agencies, and service-based businesses.
Yes. In most cases, you can connect your existing WhatsApp Business number to Munnottu, provided it meets Meta's eligibility requirements.
Yes. A valid business website is generally required during the onboarding process to help verify your business with Meta.
Yes. You can send promotional campaigns using approved WhatsApp message templates while complying with Meta's messaging policies.
Absolutely. Munnottu lets you build automated workflows, chatbots, welcome messages, FAQs, lead qualification flows, and follow-up sequences.
Yes. Munnottu supports multi-user access, allowing your sales, support, and marketing teams to collaborate from one shared inbox.
Yes. You can send personalized broadcast campaigns to large audiences using approved templates while tracking delivery and engagement.