Frequently Asked Questions
General & Platform
Find answers to common questions regarding our WhatsApp Cloud API platform, onboarding, and features.
Munnottu is an all-in-one business growth platform powered by the official WhatsApp Cloud API, Instagram Automation, and a unified Sales CRM. It allows businesses to automate customer conversations, capture leads from ads, broadcast targeted campaigns, and manage customer relationships effortlessly.
Yes. Munnottu connects directly with Meta's Official WhatsApp Cloud API, ensuring enterprise-grade reliability, Meta compliance, green tick verification eligibility, and zero risk of phone number bans.
Onboarding takes less than 10 minutes. You can link your Facebook Business Manager, verify your business phone number, and start sending messages instantly through Munnottu.
Yes, you can migrate an existing phone number to the WhatsApp Business API, provided it is deleted from the standard WhatsApp mobile app before onboarding. Alternatively, you can register a new phone number.
Pricing & Subscriptions
Everything you need to know about our plans, 14-day free trial, billing, and user limits.
Yes! Munnottu offers a 14-day free trial with full access to core features so you can test broadcast messaging, chatbots, and CRM tools risk-free.
WhatsApp charges per 24-hour conversation window based on Meta's official country-specific rates (Marketing, Utility, Authentication, or Service conversations). Munnottu provides transparent pricing with zero markups.
Absolutely. You can change your plan or add team member licenses anytime directly from your Munnottu Admin Dashboard.
No hidden fees. All subscription plans are clearly detailed on our Pricing page, with standard Meta conversation charges billed separately based on your actual usage.
Integrations & API
Technical details regarding WhatsApp Business API, CRM integrations, and webhooks.
Yes! Munnottu offers native integrations for Shopify, WooCommerce, Meta Ads, Justdial, IndiaMART, Razorpay, and custom REST API webhooks for instant lead synchronization.
Click-to-WhatsApp ads on Facebook & Instagram direct prospects into a 1-on-1 WhatsApp chat window when clicked. Munnottu automatically captures the lead details and initiates an AI qualification chatbot.
Instagram DM Automation allows your business to auto-reply to story mentions, post comments, and direct messages 24/7 with instant discount codes, product catalog links, or lead capture forms.