What is Munnottu and how does it work?

Munnottu is an all-in-one business growth platform powered by the official WhatsApp Cloud API, Instagram Automation, and a unified Sales CRM. It allows businesses to automate customer conversations, capture leads from ads, broadcast targeted campaigns, and manage customer relationships effortlessly.

Does Munnottu offer a free trial?

Yes! Munnottu offers a 14-day free trial with full access to core features so you can test broadcast messaging, chatbots, and CRM tools risk-free.

Can I integrate Munnottu with my website or CRM?

Yes! Munnottu offers native integrations for Shopify, WooCommerce, Meta Ads, Justdial, IndiaMART, Razorpay, and custom REST API webhooks for instant lead synchronization.

Is Munnottu an official Meta WhatsApp Business Solution?

Yes. Munnottu connects directly with Meta's Official WhatsApp Cloud API, ensuring enterprise-grade reliability, Meta compliance, green tick verification eligibility, and zero risk of phone number bans.

How are WhatsApp conversation charges calculated?

WhatsApp charges per 24-hour conversation window based on Meta's official country-specific rates (Marketing, Utility, Authentication, or Service conversations). Munnottu provides transparent pricing with zero markups.

How do Click-to-WhatsApp Ads work with Munnottu?

Click-to-WhatsApp ads on Facebook & Instagram direct prospects into a 1-on-1 WhatsApp chat window when clicked. Munnottu automatically captures the lead details and initiates an AI qualification chatbot.

How quickly can I set up my WhatsApp Business API account?

Onboarding takes less than 10 minutes. You can link your Facebook Business Manager, verify your business phone number, and start sending messages instantly through Munnottu.

Can I upgrade or downgrade my plan at any time?

Absolutely. You can change your plan or add team member licenses anytime directly from your Munnottu Admin Dashboard.

What is Instagram DM Automation?

Instagram DM Automation allows your business to auto-reply to story mentions, post comments, and direct messages 24/7 with instant discount codes, product catalog links, or lead capture forms.

Can I use my existing WhatsApp phone number with Munnottu?

Yes, you can migrate an existing phone number to the WhatsApp Business API, provided it is deleted from the standard WhatsApp mobile app before onboarding. Alternatively, you can register a new phone number.

Getting Started • Platform Overview

How to Connect Your Meta WhatsApp Cloud API to Munnottu

Last updated: Aug 04, 2026 1,563 views 192 found helpful

Introduction

Connecting your Meta WhatsApp Cloud API to Munnottu enables instant bulk broadcasts, interactive flows, and AI-powered lead qualification.

Prerequisites

A Meta Developer Account with full Admin access.
A valid WhatsApp phone number that is NOT currently registered on WhatsApp Consumer or WhatsApp Business Mobile App.
Verified Meta Business Manager account.

Step 1: Obtain Your Access Token

Navigate to Meta Developer Console > My Apps > WhatsApp > API Setup. Copy your Permanent User Access Token and Phone Number ID.

// Example Webhook Setup Payload
{
  "hub.mode": "subscribe",
  "hub.verify_token": "MUNNOTTU_VERIFY_TOKEN",
  "hub.challenge": "1158201484"
}

Step 2: Add Phone Number ID in Munnottu Admin

Go to your Munnottu Dashboard, click on Settings > WhatsApp API Credentials, paste your Token and Phone Number ID, then click Verify & Save Connection.

Step 3: Test Webhook Connection

Send a test message from any personal phone number to your Business phone number. You will see the incoming lead instantly inside the Munnottu Sales CRM panel.

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